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Frequently asked questions
Can't find your answer? Email
support@agenticautomationlabs.com
or
book an Automation Audit
.
The product
What is Agentic Automation Labs?
How is this different from a chatbot?
Will customers know they're talking to AI?
What happens when the AI can't help?
Which channels do you support?
Does it work with Shopify?
Can I see it before I buy?
Plans and pricing
Is there a free plan or free trial?
What does the setup fee cover?
What's the difference between Starter Lite and Starter?
Which dashboard features unlock on Growth?
What exactly counts as one conversation?
What happens if I go over my plan's conversations?
Do unused conversations roll over?
Is annual billing cheaper?
Can I add white-labeling, extra channels or extra automations?
Can I switch plans or billing cycles later?
Getting started
How do I start on Starter Lite?
How does onboarding work on Starter, Growth and Pro?
What do I need to provide?
Who can use the dashboard?
Billing and cancellation
How do I cancel?
Do you offer refunds?
What happens if a payment is late?
Data and security
Do you use my data to train AI models?
Where is my data stored?
How long do you keep conversations?
Who can see my conversations?
Can I delete my account and all my data?
Support
What support do I get?
How do I reach you?
